Most items will be mailed via USPS Priority Mail, which is the quickest and safest shipping method that the Postal Service provides. We do reserve the right to ship higher priced items via UPS/Fed Ex as deemed necessary. This is solely to ensure the safe arrival and accurate tracking of the item being shipped. We usually ship all items within 2 business days of receiving cleared payment. If you have any questions in regards to shipping a particular item please email or call us.
TERMS OF SALE
We accept several methods of payment. If you would like to use a method of payment other than Paypal, please contact us to discuss the payment options that are available. For items over $3000 USD, we can accept installments. Please contact us before the end of the auction to arrange a payment schedule that will meet your needs. We can also offer a discount of 10% for friends and family payments - please ask about this before payment. If payment is not received within 5 days, a non-payment case will automatically be opened against you on eBay.
In the event that an item arrives not as described or damaged, we must be notified within 24 hours of signature confirmation with a clear photo showing the discrepancy or damage. The item must be returned in instances where authenticity is called into question. We reserve the right to charge an appropriate restocking fee within eBay's allow guidelines of 10% - this is to cover auction fees, handling costs, and shipping charges.
Many of the items we sell are well over 100 years old. Inherently, these items will have some minor or light wear. Any major flaws and damages (ie. Chips or cracks) will be clearly disclosed in the item description and images. Returns are not accepted on the basis of condition issues clearly referenced in the description and images.
We are please to answer any questions that you may have regarding our items for sale. This includes requests for additional photos. Please reach out to us via the contact page on our site: collectingasia.com/contact.