We accept PAYPAL, VIRTUAL PAYPAL, VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS. We accept MC, Visa, Discover and Amex on Virtual Paypal. We would really appreciate your business and we will prove it. PLEASE MAIL ANY INQUIRIES TO * Fulfillment Solutions Wholesalers * 3880 4TH Avenue East, Shakopee, MN 55379-1773. We also require your eBay name on all correspondence.
Shipping & Handling Charges to USA and US TERRITORYS:
FREE for USPS 1ST CLASS MAIL. (2-5 Business Days) Includes Delivery Confirmation. (PLEASE provide a valid E-mail address).
$8.99 for USPS PRIORITY MAIL. (1-4 Business Days) Includes Tracking and INSURANCE sent by E-mail for delivery status. (PLEASE provide a valid E-mail address).
$24.99 for USPS EXPRESS MAIL. (1-2 Business Days) Includes Tracking and INSURANCE sent by E-mail for delivery status. (PLEASE provide a valid E-mail address).
* 30 Day Warranty from the day customer receives the package.
* Defective merchandise can be EXCHANGED ONLY, no refunds unless we cannot ship another unit.
* Physically damaged & warranty seal tampered items will not be accepted.
* Please email us for RMA (Return Merchandise Authorization) number. This is required.
* On the email subject line put - SUBJECT: RMA REQUIRED
* PayPal is the ONLY payment method accepted.
* If payment is not received, we have all rights to file unpaid item disputes and charge fees.
* We only ship to confirmed addresses.
* Payment is due immediately if Buy It Now option is chosen.
* Paid orders ship the next business day.
* Items will be shipped by the stated shipping method.
* All APO/FPO, HI, AK, PR, GU orders (anything outside of the continental U.S.) ship USPS Regular Mail.
* Our shipping system is AUTOMATED in which it is AUTOMATICALLY shipped to your paypal "ship to" address. Please be sure to select the right address. We are NOT responsible for any lost packages.
We need the following information before the system will issue an RMA. It is a formality but we have to have it:
1. Reason for return -
2. Condition of return -
3. Customer PO# (from packing slip) -
SEND ALL RETURNS TO:
FSW Return Center - RMA#
c/o COKEM INT. LLC,
3880 4TH AVENUE EAST
SHAKOPEE, MN 55379-1773
Detailed Seller Ratings (DSRs)!
We strive to receive 5 stars across the board on the Detailed Seller Ratings (DSR)
Item as described:
Items that we sell are described to the best of our ability; please let us know if item was grossly misrepresented.
We understand communication is key with all our customers. We try to answer all emails within 24-48 hours.
We ship all items 24-36 hours after payment has been received and cleared. Transit times are dependent on USPS and DHL. Please do not rate us poorly due to shipping delays or lost packages with our shipping carriers. They represent us but once we hand off your order to them for delivery it is out of our control.
We hope you were satisfied with the purchase and hope you are able to rate us 5 STARS across the board. FSW has been an eBay seller for many years now. We want you to feel special because you are special to us. Satisfaction guaranteed. PERIOD......